Some of the fun we serve is real hands-on and we’ve always done a pretty gosh darn good job with hygiene. But, boy, have we turned it up to 11.
We have put a number of measures in place to help keep our guests safe and prevent the spread of COVID-19.
Hygiene
- Hand sanitiser stations at entries and exits, as well as throughout the venue.
- Additional wipes, sanitiser and gloves available to guests at all times.
- Consistent and regular communication to guests and staff about maintaining safe hygiene.
- Dedicated hygiene hosts.
- Reduced individual group booking size, as well as reduced overall capacity.
- Clearly marked safe standing zones and areas using floor decals, bollards and signage.
- Excess tables and seating have been removed to allow for more space around each table.
- Reduced capacity in tight or enclosed spaces (like the toilets).
- Waves only - no hand-shaking or high-fiving.
- Dedicated social distancing host to help our guests keep within their own ‘bubble’.
- An external cleaning company will complete daily cleaning before we open to the public.
- Constant sanitising and disinfecting of all areas, games and equipment prior to use.
- Cleaning blitzes every 30 minutes.
- Increased cleaning and sanitisation of communal areas, including bathrooms.
- Dedicated cleaning host.
Planning a visit? We can’t wait to see you!
If you’re experiencing any COVID-19 symptoms (high temperature, dry cough, sore throat, difficulty breathing), or have been in contact with someone who has these symptoms, please stay home. We’ll still be here when you’re feeling better and will gladly honour your booking. Give us a call on 9887 4366 to reschedule.
We ask that you please consider the following:
Before you arrive
- Please bring a method of contactless payment, as we’re going cash-free in our venues.
- Download the COVID-19 Register app. When you arrive you will need to enter your details.
When you arrive
- Enter your details into the COVID-19 register app.
In the venue
- Play it safe - ensure you’re staying in your bubble and practising social distancing at all times.
- Take advantage of our hygiene stations.
We will continue to act in accordance with government advice, and will constantly monitor our policies and procedures to ensure we’re doing the best thing for our guests and team members to keep everyone safe.
If you have any other questions about our hygiene practices, social distancing measures or cleaning procedures please give us a call on 9887 4366.